An access code is a unique code used to access online course content such as eBooks, labs, or quizzes.

You might find it in a card with your textbook, an email from the store, or a digital product code in your receipt.

No, once you activate your digital course material on a device, that is the only device that can access your material. Please ensure that you only activate your access code on the device you plan to use.

Contact the publisher’s support team or campus.store@nic.bc.ca if you're having trouble redeeming your code. We’re here to help.

Unfortunately, access codes are non-refundable once purchased. To confirm this, you can click on the "Show Sample Access Code Voucher" link during checkout, which outlines all the terms and conditions provided by the publisher.

Access codes are designed to give students access to online course content for the duration of their studies. The length of access can vary depending on the specific code, typically ranging from 6 months to 2 years. For full details about any access code, click the "Show Sample Access Code Voucher" link during checkout.

Each access code comes with information on how to contact the publisher's technical support team. If you're experiencing issues using your code, we recommend reaching out to the publisher to determine if a technical problem is the cause.

No, each access code is unique and can only be activated by one person.

Think of codes like short-term rentals. You don’t own it, so you can’t sell it.